Delivery 

DELIVERY 

Within Singapore Only.  


DELIVERY & TIME SLOTS

You must choose your delivery date and time slot at the Add to Cart page before you checkout. Please note that you will not be able to checkout without selecting a delivery date and time slot. 

Please note that at least 2 working day of lead time is required.  

We are closed on weekends and public holidays. 


Delivery Schedule For Better Illustration

Order Paid Day

Order Paid Timing

Earliest Day of Delivery

Monday to Thursday 

Before 3pm 


After 3pm

2 Days Later* (excludes weekends & PH)

Monday*


Friday

Before 3pm 

After 3pm

Monday*

Tuesday*

Saturday to Sunday

Whole Day 

Tuesday* 

*Subject to availability of delivery slots.

Delivery Time Slots

10.00am to 2.00pm 

3.00pm to 7.00pm


IMPORTANT: Please make sure someone is home to receive the order during the selected date and time slot as the meals would need to go into the freezer as soon as you receive them. 

If you have any feedback or preferred time slots for us to consider, please feel free to drop us a WhatsApp at 9882 0631 or drop us an email at hello@shallwe.sg. 

We are happy to take your feedback into consideration.


DELIVERY FEES 

Our delivery fees are tiered based on order amounts. 

The more you order, the less you pay for delivery fees!

Order Amount 

Delivery Charge

<$100

$8.00

>$120

Free Shipping Fee


DELIVERY SCHEDULES

Customers will have to adhere to our delivery schedule. 
We are not able to fulfill specific time request of delivery (e.g : delivery before 3pm or at 3pm) and will only deliver the order as stated in the respective time slot chosen.  



DELIVERY FAILURE DUE TO CUSTOMER'S ABSENCE

If delivery fails due to the customer's absence (i.e: nobody was around to collect the item(s) when delivery has arrived), customers will have to pay ShallWeSG a fee before they can arrange for another delivery date. 

Please note that cancellation of orders after delivery failure due to customer's absence will not be permitted.  
Order of perishable goods such as food cannot be returned. Cancellations and refunds are not permitted.

For more information on our ​Return Policy.